First Order 20% Off                      Minimum Purchase Only $50                       Free Shipping US $200 / Intl $700                       Reward Points 2.5%


1.     An item is OUT OF STOCK. Will you receive it again?
Yes, we do our best to keep everything we sell in stock
 and ship complete orders.

2.     Can I hold the items saved in my shopping cart?
Yes, our server will remember the items in your shopping cart. But, please note that we do not guarantee a hold on the items.
All our items are on a "first-come, first-serve" basis order, meaning no items can be held for anyone. Whoever purchases the items first will receive them in case of a limited inventory or a sudden demand for a specific item.

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3.     Can I pick up my order?
If the option to pick up has been chosen, you will be contacted once the order is ready for pickup.
Pick-up orders follow the same line as orders that will be shipped, meaning they don't have a priority and will be fulfilled in the order they were received. 

4.     Do you accept COD?
Not at this time.

5.     Online Promotions/and Discounts?
Crave Body Jewelry has the right to end any form of promotion or discount without notice at any time. All promotions and discounts are "ONLY VALID" on our website: ***NO EXCEPTION.

6.     Do you accept international orders?
Absolutely. We will ship anywhere in the world where our carriers ship. (Via UPS ONLY)

7.     For orders shipping outside of the U.S. will I be charged additional duties and taxes?​
When you place an international order at or with an in-house sales rep, you authorize our shipping carrier (UPS) customs broker to act as your agent with Customs and Revenue (depending on the country) to clear merchandise and process all duties and taxes.​ If you choose (USPS) all duties and taxes if applied the buyer will be liable.

*** (Applies to Canada Shipping) duties are determined as a percentage of the total amount of goods purchased. Goods and Services Tax (GST) Provincial Sales Tax (PST), and Harmonized Sales Tax (HST) are a percentage of the subtotal of the value of the merchandise purchased and the duties on that merchandise as required by law. The GST, PST, and/or HST rate is determined by the province to which the merchandise is shipped. All duties and taxes collected are forwarded to the proper Canadian authorities.​

Shipping outside the U.S.A.: Your order may be subject to VAT, import duties, and taxes, which are levied once your package reaches your country. Crave Body Jewelry ships your package DDU, "duties and taxes unpaid", does not collect the VAT, duties, and/or taxes, and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's customs policies, please contact your local customs office.

8.     How can I make an account on your website?
Simply log into our website: ( and click on the ICON "Register". You'll be redirected to another page where you will fill out all the necessary information. If you need further assistance please contact us via. or call us at 213-244-1414 or text us at 213-453-4935.

9.     How do I get the quantity price break?
Quantity price breaks are automatically calculated when you purchase the same style and same color. There are no price breaks on the following items:
- Displays
- Specials, Package Deals, and Display Deals

10.   How long does it take to ship the merchandise upon ordering?
After checking out, your order gets processed, depending on the shipping method and the time in which your order was placed. We do our best to ship out all shipments on the same day if the order is received by 12 p.m. (PST)​
For more information on how we handle shipping, please click on this link:
Shipping & Fulfilment Policy

- All orders placed over the weekend or Holiday will be processed the following business day in the order they were received.
- Priority shipments (UPS Next Day, UPS Next Day Saver, or UPS 2nd Day received before 10 PM (PST) will get processed that same day; if received after the Cut-off time or over the weekend or on a Holiday, that order will be processed the following business day.​

***(Crave Body Jewelry is not responsible for the delay of shipment due to the Cut-off time)

11.   I do not have a seller's permit. Can I still purchase from you?
We are closed to the general public and will require a business license /or seller's permit for purchase. That includes a tattoo artist license and a piercer license as well.
We kindly maintain the right to decline any order if deemed necessary.

12.   I was just curious as to whether you drop ship or not.
Sorry, we do not do any form of drop shipping but are in the works of making this a reality soon.

13.   It seems as though I lost my password to log in, how would I go about receiving a new password?
You may call us at 213-244-1414/213-453-4935 or email us at and request a new password.

14.   May I use your online images?
Absolutely! We will be more than happy to provide you with the images of any of your orders you have purchased, if additional images are needed please contact us/contact your sales rep.

15.   My orders have been shipped but I still can't track them. How can I find out where it is?
Tracking information is not available until your order has been shipped. And, regarding how you place your order (online or with an in-house sales rep) tracking will be emailed if you place your order online the day your shipment is shipped. For in-house orders, you may contact us and request them from one of our friendly staff.

16.   What is the minimum amount to order?
Our minimum is USD 50.00 for both international and domestic. (May vary depending on promotions)

17.   What is your return policy?
Please refer to the
Shipping/return on the bottom link on our Website. 
Return & Refund Policy

18.  My order is over US$200 for US Continental or US$700 for international, but I don't see the Free Shipping Option. Please check if you are purchasing any products that do not qualify for free shipping.  These products do not qualify for free shipping due to larger size and heavier weight: Piercing Tools, Needles, Jewelry Displays, and

Aftercare Products.

Please contact us if you are not purchasing any non-qualifying products and still do not see the free shipping option.

19. The promotional percentage coupon code is not giving me the full percentage off.  Why? All promotional coupon codes might exclude the below products because these are at discounted prices already:

- Clearance Products

- Monthly Deal Products

-Seasonal Sales Promotion (2x/year)

- Package Deals

- Jewelry Display Units

- After Care Products

- Piercing Tools & Needles

- 14Kt. Gold Body Jewelry

20. How do you measure body jewelry? Sizes

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